Try Airocide in your home for at least six weeks, and if you don’t feel better,
we’ll give you your money back. In fact, you may notice a difference sooner - typically
Airocide users feel better between four and six weeks.
*Consumers have up to 60-days from purchase date to return the unit for a full refund
and must provide proof of date of purchase. To receive money back, the unit must
be functional, undamaged, and unaltered.
Akida Holdings LLC (hereinafter referred to as the "Company") is pleased to offer
the first End User Purchaser ("Consumer") of an Airocide® Air Purification System
a 60-month Limited Warranty, starting from the date of purchase and subject to the
following Terms & Conditions.
Airocide draws in harmful airborne pathogens and forces them into a densely packed
matrix of highly reactive catalysts that are activated by a high intensity 254-nanometer
light. The reaction destroys these harmful pathogens on contact. Nothing is captured
so there is nothing to clean. All that exits is crisp, clear air, with zero ozone
Terms & Conditions
- The Limited Warranty covers defects in materials or workmanship in the unit
for the time period stated above. If there is a defect, and the defect is the result
of faulty materials and/or workmanship, the Company or its authorized Franchisee,
Dealer, Distributor, or designated agent (collectively referred to as “Authorized
Representative”) will, at its discretion, either repair or replace the defective
components or the unit. If a defect cannot be repaired within a reasonable number
of attempts, the Consumer may elect to either have the unit replaced or obtain a
refund of the purchase price.
- If the unit is found not to have a defect in material or workmanship, the
Consumer, if it so desires, may make arrangements to have the unit repaired by the
Company. Charges for repairs of this nature, if carried out, shall be paid by the
- In order to repair the Airocide unit and restore it to a fully operational
condition, the Company may alter the unit and utilize parts of a differing, but
similar, design. Any part of the unit that is replaced may be replaced with either
new or refurbished parts. Any part that is replaced will become the property of
- While the Company will make every effort to expeditiously provide warranty
service, the Company shall not be required to do so within a specific period of
- The repair or replacement of the unit or parts under this Warranty shall not
extend the warranty beyond the time period stated above.
- The Company’s employees or dealers have no authority to vary the terms of
- Continued use or possession of the goods after expiration of the warranty
period shall be conclusive evidence that the warranty was fulfilled to the full
satisfaction of the Consumer.
To Obtain Warranty Service:
If you believe there is a defect in materials or workmanship in the product during
the warranty period, you can contact Airocide® to request warranty service. When
contacting Airocide to request warranty service, you should be ready to describe
the problem with the unit and provide some type of proof of the original date of
purchase, unless you previously registered the product.
Airocide can be contacted by mail, telephone, or through the internet. Phone calls
need to be made between the hours of 8:00 am – 10:00 pm EST Monday through Friday.
Akida Holdings LLC
13500 Sutton Park Dr. South Suite 501
Jacksonville, FL 32224
Telephone: 1-800-687-3100 email: firstname.lastname@example.org
If the unit is sent to the Company for warranty service, the cost of the transportation
of the unit to and from the Company service center, or that of an Authorized Representative
shall be borne by the Consumer, unless Company and the Consumer agree otherwise,
in writing. The Company shall not be responsible for any units lost or misplaced
in transit, so the Consumer is encouraged to purchase insurance for the unit during
If the unit is not accepted for warranty service or if the Company determines that
the issue with the unit is not the result of a defect in materials or workmanship,
the Company shall provide a description of the cause of the issue. If the Consumer
disagrees with the Company’s determination, prior to pursuing any other remedy,
the Consumer must appeal that decision to the Company’s Warranty Administrator by
sending a letter to the address above explaining why warranty service should be
provided. The Warranty Administrator shall have 30 days to respond, and the Consumer
shall consider that response for 30 days prior to pursing any other remedy.
Exceptions & Exclusions:
The warranty does not cover damage caused by the user, alterations, abuse, misuse,
neglect, improper installation, non-observance of operating instructions, accidents,
improper use, unauthorized repair, catastrophe/natural disaster, power surges, and
normal wear and tear. The Warranty will cease to be valid if any of the original
serial numbers are removed or defaced or if the unit is removed from the country
in which it was originally purchased.